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Telehealth Services 



*Children under the age of 12 will not be offered teletherapy services.


Change Talk LLC offers a range of online telehealth service counseling options that can appeal to a variety of clientele inside the state of Connecticut:

  • Can be more private than in-person psychotherapy where you meet entering and exiting clients

  • More convenient than  tradition methods for clients who wish to use their lunch break or seek treatment in the safety of their own home

  • Great for clients living in rural areas

  • Has less of a carbon footprint

  • Opportunities for clinician to meet family members

  • Assists individuals with disabling conditions or transportation difficulties

  • Clients can choose the clinician they want versus the clinician they can physically reach

  • Is more revealing than in-person psychotherapy due to often being conducted in your own home where your clinician can better able explore your environment

  • Can be conducted via computer, cell phone, or tablet

  • Affords a safer alternative in a world of contagions

  • Is more accessible than ever before with increasing internet speeds and more capable electronic devices

  • Reveals the environment to your clinician that affects you

Change Talk LLC prides itself in the proficient use of technology due to Dr. Russo's training in Information Technology, Networking, and Computer Systems in the Navy to help ensure a pleasant virtual experience. 

Teletherapy Services May Not be Suitable for:

  • ​Small children or children who cannot sustain focused attention

  • Not proficient with technology (e.g., basic skills)

  • Populations that are sensitive to light (backlit displays)

  • Clients who need to be drug tested

  • Individuals who can not ensure confidentiality at home

  • Populations that require extensive proctored psychological testing

  • Clients who have active suicidal ideation

  • Chemically dependent individuals with history of dissimulation

  • More severely limited individuals as determined by clinician during your intake

Please note that better processors, wifi, storage, and usable upload speeds will significantly improve your teletherapy video experience. Some common reported problems and remediations are as follows:

  • If your microphone is not working either log out and change the input logging back in or check your microphone driver settings

  • If you receive a "poor network connection" notification on your screen during your session, check your internet bandwidth upload speed, free storage on your device, wifi signal strength, and of course how many devices are currently utilizing your internet (e.g., security cameras).

  • Best connection will always entail an ethernet and not wireless signal being used by a computer with a dedicated 1080p camera. Some front-facing cameras are 720p. 

  • Consider a wifi 6 or higher router that has subchannels since radio frequency channels are limited with numerous wireless devices or even neighbors in close proximity 

Extensive teletherapy instructions can be found here:

Therapy Portal Steps (New Clients):

Visit (or calendar image on page)

2. Click "Request Appointment"

3. Click "View Available Times" to see 7-day availability

4. Use "Previous" and "Forward" tables to navigate the calendar

5. Select your desired open time spot (recurring)

6. Click "Continue Without Signing In"

7. Enter your information

8. Click "Submit Request" to see if your new appointment is approved

Therapy Portal Steps (Existing Clients):

Visit (or calendar image on page)

2. Click "Log In"

3. Enter your email address and password

3b. If you have lost your password, text Adam who will reset it via your email

4. Follow remaining prompts



Belanger, H. G., Long, L. J., Winsberg, M., Sullivan, S., Farchione, T. J., & O'callaghan, E. (2023). The utility of completing adjuvant video lessons based on the unified protocol during psychotherapy: A retrospective study using a telehealth platform in routine clinical care. Psychotherapy Research, 1(1), 1-13.

Greenwood, H., Krzyzaniak, N., Peiris, R., Clark, J., Scott, A. M., Cardona, M., Griffith, R., & Glasziou, P. (2022). Telehealth versus face-to-face psychotherapy for less common mental health conditions: Systematic review and meta-analysis of randomized controlled trials. JMIR Mental Health, 9(3), e31780-e31780.

McCord, C., Ullrich, F., Merchant, K. A. S., Bhagianadh, D., Carter, K. D., Nelson, E., Marcin, J. P., Law, K. B., Neufeld, J., Giovanetti, A., & Ward, M. M. (2022). Comparison of in-person vs. telebehavioral health outcomes from rural populations across america. BMC Psychiatry, 22(1), 778-778.



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